Starting a New Career in Care: Who Does What in a Care Home?

Embarking on a career in care can be one of the most rewarding decisions you make, offering the opportunity to make a real difference in the lives of individuals who require support with their daily living. Care homes in the UK are vital facilities providing accommodation and personal care for people who may not be able to manage independently at home.

If you’re contemplating a change in direction and a career in care appeals to you, it is important to understand the various roles within a care home setting. Each role is crucial and contributes to the physical, emotional, and social well-being of the residents.

Here’s an overview of some key positions in a care home, providing insight into who does what.

Care Home Manager

The Care Home Manager oversees the entire operation of the care home. This role involves managing staff, budgets, and ensuring the care provided meets the required standards. Care Home Managers must have strong leadership skills and a good understanding of care quality standards, regulations, and policies.

Deputy Manager

Working closely with the Care Home Manager, the Deputy Manager assists in the running of the care home. They may take on a more hands-on role with care delivery and step in for the Care Home Manager when needed. It’s a position that often gives a taste of what it takes to run a care home.

Nurses

Registered Nurses play a critical role in healthcare within the home, providing clinical care to residents. They are responsible for medical tasks like administering medication, wound care, and monitoring residents’ health conditions. They also offer support and guidance to care assistants and liaise with doctors and other healthcare professionals.

Care Assistants

Care Assistants, or Healthcare Assistants, are at the forefront of daily care. They support residents with personal care tasks such as washing, dressing, using the toilet, and eating. They are often the staff members who spend the most time with residents, so their role is essential in providing compassionate and dignified care.

Support Workers

Somewhat akin to Care Assistants, Support Workers focus on helping residents maintain their independence, assisting with social activities and outings, and supporting individuals with specific physical or learning disabilities.

Housekeeping Staff

Ensuring the care home environment is clean, hygienic, and comfortable falls to the Housekeeping Staff. Their role is essential in maintaining high standards of cleanliness which is fundamental to the residents’ health and well-being.

Activity Coordinators

Activity Coordinators are responsible for organising and facilitating a programme of events and activities to meet residents’ social, cultural, and recreational needs. Activities can range from arts and crafts to musical performances, and they are crucial for residents’ mental health and quality of life.

Catering Staff

Catering Staff, including Chefs and Kitchen Assistants, ensure residents receive nutritious, well-prepared meals that are tailored to their dietary requirements. Good food can hugely impact a resident’s contentment and health, so this role is incredibly important.

Maintenance Personnel

Maintenance Personnel are responsible for the upkeep and repair of the care home facilities. They ensure the environment is safe and that any fixtures, fittings, or equipment are in good working order.

Administrators

Administrators are tasked with the efficient running of the care home from an office perspective. They take care of administrative tasks such as answering phones, managing files, scheduling appointments, and other clerical duties.

How to Start a Career in Care

Research and Understanding

The first step to starting a career in care is to thoroughly research the sector and various roles to identify where your skills and interests may be best suited. The National Careers Service is a helpful resource for learning about job profiles and the skills required.

Qualifications and Training

While some care positions like Care Assistants may not require formal qualifications and offer on-the-job training, others, such as Nursing, require specific qualifications and registration with a professional body like the Nursing and Midwifery Council (NMC).

Experience and Volunteering

Gaining experience through volunteering can be invaluable. It not only provides a taste of what the work involves but also demonstrates your commitment to prospective employers.

Finding Vacancies

Job search websites, care home websites, and local council listings are good places to search for vacancies. You can also reach out to care homes directly to inquire about potential openings.

Conclusion

Delving into a career in care is an admirable pursuit that offers challenges, personal growth, and the gratifying feeling of improving the lives of others. Understanding who does what in a care home can help you find a position that caters to your strengths and passions. With the right attitude, a willingness to learn, and an empathic approach, beginning a new career in the UK’s care sector can be a truly enriching experience.