Care Certificate Course – 15 Standards

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Care certificate Online

What are the 15 care certificate standards?

This Care Certificate course aligns with the standards set by Health Education England, Skills for Care, and Skills for Health.

Caredemy has earned the Skills for Care endorsement as a training provider, a recognition granted solely to the leading training providers in the adult social care sector. This endorsement helps employers quickly identify the highest quality training providers.

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It’s made up of the 15 minimum standards that should be covered if you are ‘new to care’ and should form part of a robust induction programme.

You can also complete the Care Certificate if you’re working in a non-care working role, for example if you work as a cook or a maintenance person

Included with the care certificate is the following:

One overall certificate for 15 Care certificate Standards
CPD accredited Online learning following the care frameworks
Learner certificates, reporting and CPD points securely held online
Free Skills for Care, Care Certificate Workbooks
Free Skills for Care, Care Certificate standards booklet
Free Skills for Care employer progress log, mapping and sign off document

You will receive one overall certificate:

Care Certificate Standard 1 – Understand Your Role
Care Certificate Standard 2 – Your Personal Development
Care Certificate Standard 3 – Duty of Care
Care Certificate Standard 4 – Awareness of Equality, Diversity and Human Rights
Care Certificate Standard 5 – Work In A Person Centred Way
Care Certificate Standard 6 – Communication
Care Certificate Standard 7 – Privacy and Dignity
Care Certificate Standard 8 -Fluids and Nutrition
Care Certificate Standard 9 – Dementia Awareness
Care Certificate Standard 9 – Learning Disabilities Awareness
Care Certificate Standard 9 – Mental Health Awareness
Care Certificate Standard Number 10 – Safeguarding Adults
Care Certificate Standard Number 11 – Safeguarding Children
Care Certificate Standard Number 12 – Basic Life Support
Care Certificate Standard Number 13 – Health and Safety
Care Certificate Standard Number 14 – Handling Information (Information Governance)
Care Certificate Standard Number 15 – Infection Prevention and Control one

Duration : 20 hours CPD Points: 21

Course Update: This course was last updated on 10th March 2024

What You will learn?

Care Certificate Course Learning Objectives

The Care Certificate is an agreed set of 15 standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It’s made up of the 15 minimum standards that should be covered if you are ‘new to care’ and should form part of a robust induction programme.

The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health.

The care certificate 15 standards:

Understand your role
Your personal development
Duty of care
Equality and diversity
Work in a person centred way
Communication
Privacy and dignity
Fluids and nutrition
Awareness of mental health, dementia and learning disabilities
Safeguarding adults
Safeguarding children
Basic life support
Health and safety
Handling information
Infection prevention and control

The Care Quality Commission (CQC) will expect that appropriate staff who are new to services which they regulate will achieve the competencies required by the Care Certificate as part of their induction.

Who is this for?

Who is this Care Certificate training for?

Although the Care Certificate is designed for new staff, it also offers opportunities for existing staff working at various levels to refresh or improve their knowledge and skills.

You’ll be expected to complete the Care Certificate if you’re:

Health Care Assistants
Assistant Practitioners
Care Support Workers
Adult Social Workers
Those giving support to clinical roles in the NHS where there is any direct contact with patients.
Adult Social Care workers giving direct care in residential, nursing homes and hospices, home care workers, and domiciliary care staff.
Other roles in health and social care such as caring volunteers, porters, cooks, maintenance or drivers that have direct contact with patients and/or service users
New persons to health or social care

It is not possible to achieve the Care Certificate through completion of e-learning or completing a workbook alone. Whilst e-learning or workbooks support the acquisition of knowledge and the assessment of knowledge, the assessment of the required skills must be undertaken in the workplace by your employer.

Two important certifications that professionals often seek are the Care Certificate and CQC accreditation. You could use the learning from the Care Certificate towards some existing qualifications and apprenticeships in the future, though periodic refreshers may be required.

15 standards care certificate

Care Certificate Standards

Every non-regulated worker in the health and social care sector is required to complete the Care Certificate. 15 standards make up this certificate and they establish the level of care that patients and clients can expect to receive.

Completing this certificate ensures that workers in the health and social care sector have the skills they need to provide quality care. It also gives them a solid basis from which to develop their career.

And the Care Certificate provides an assurance that standards of care are maintained to the same high level across the sector.

The Care Certificate’s 15 standards include the following:

Care Certificate Standard 1: Understand your role

This standard sets out the requirements for each individual to understand the responsibilities and accountability of their role. This includes the job description, company policies and procedures together with the ethos and value of the role.

Care Certificate Standard 2: Your personal development

Workers in health and social care should create a personal development plan. This plan covers topics such as opportunities for development and sets out who will support the worker in their role.

Care Certificate Standard 3: Duty of Care

This standard is concerned with the level of service that is expected for those who are receiving care, as well as risk assessment and mitigation.

Care Certificate Standard 4: Equality and Diversity

The fourth of the 15 care certificate standards covers the need to treat all people equally, while also celebrating and respecting the visible and non-visible aspects of individuality.

Care Certificate Standard 5: Work in a person-centred way

This standard makes it clear that care workers should support those in their care using people-centred values such as independence, dignity, choice and privacy.

Care Certificate Standard 6: Communication

Communication with colleagues, patients, clients and their families is of utmost importance for social and health care workers. This includes both verbal and non-verbal communication such as body language.

Care Certificate Standard 7: Privacy & Dignity

The seventh of the 15 care standards focuses on two important values that should be promoted in order to maintain clients’ self-esteem. It’s vital for care workers to be able to identify situations where these values may be compromised.

Care Certificate Standard 8: Fluids and Nutrition

Workers in health and social care need to be able to understand the principles of nutrition and hydration, and to support their clients’ access to these in accordance with the provisions of their care plan.

Care Certificate Standard 9: Awareness of mental health, dementia and learning disability

The ninth care standard highlights the importance of positive health and well-being when caring for clients with dementia, a learning disability or mental health condition.

Care Certificate Standard 10: Safeguarding Adults

The tenth care certificate standard covers the principles of safeguarding adults, how to minimise the risk of abuse and what to do in the event of suspected abuse of an adult.

Care Certificate Standard 11: Safeguarding Children

It’s vital for health and social care workers to understand the principles of safeguarding children, and to be able to explain what they must do if they suspect the neglect or abuse of a child.

Care Certificate Standard 12: Basic life support

The twelfth standard sets out the need for a social or health care worker to complete basic life support training that meets the UK Resuscitation Council Guidelines.

Care Certificate Standard 13: Health and Safety

This standard covers various aspects of health and safety. This includes risk assessment, procedures for responding to an accident or sudden illness, handling hazardous substances and administering medication.

Care Certificate Standard 14: Handling information

The fourteenth standard sets out the required standards for handling client information. This includes how official and legal documentation should be received and stored.

Care Certificate Standard 15: Infection prevention and control

The fifteenth care standard outlines the main ways that an infection can enter the body and how the carer’s own health and hygiene can affect those they work with or support. This standard also covers the correct way to handle clinical waste safely.

Caredemy’s online Care Certificate course covers the 15 care certificate standards in an easy to understand online format complete with workbooks and assessments.

Care Certificate Courses FAQ

Care Certificate Courses Frequently Asked Questions

When will I receive my Care Certificate Courses?

Your course is instantly allocated to you upon completion of your purchase.

Is the Care Certificate Courses CPD accredited?

Yes, the Care Certificate Courses has been assessed and awarded a CPD accreditation by the CPD standards office.

Do I receive a Care Certificate Courses certificate

Upon successful completion, you will be instantly awarded a CPD accredited Care Certificate Course certificate to download or print at home for free. We also have an option for you to request a hard copy of the certificate sent to your home or work address.

Can I retake the Care Certificate Courses to improve my grade?

Yes, the Care Certificate Courses comes complete with unlimited exam retakes

Is this Care Certificate Courses ideal for refresher training, induction or to improve your knowledge?

Yes, the Care Certificate Courses will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge aiding your current skillset. A certificate is awarded upon completion.

Can I purchase this Care Certificate Courses for other persons than myself?

We offer a complimentary learner management system to view the learner's course progress, view quiz results and certification. We also offer a dedicated compliance matrix to aid with audits and inspections.

I am outside of the United Kingdom, am I able to purchase this course?

Yes, you are able to purchase this course, you will be able to enter your details on the checkout page.

Is this Care Certificate suitable for the UK Health Care Workers Visa?

Yes, this Care Certificate is based on the UK Skills for Care guidance and framework and comes complete with competency workbooks and assessments.

Is the Care Certificate Also CQC Accredited?

When it comes to working in the healthcare and social care industry, it is essential to have the right qualifications and certifications to ensure the highest standards of care provision. Two important certifications that professionals often seek are the Care Certificate and CQC accreditation. In this article, we will explore the relationship between the Care Certificate and CQC (Care Quality Commission) accreditation to clarify any confusion and help professionals understand the importance of these credentials.

Understanding the Care Certificate:
The Care Certificate is a set of standards that individuals must meet to demonstrate their competency in providing high-quality care. Introduced in 2015, it is a mandatory requirement for new healthcare and social care support workers in England. The Care Certificate covers a wide range of topics, including duty of care, communication, safeguarding, person-centered care, and more. It provides a foundation of knowledge and skills necessary for delivering safe and effective care.

Exploring CQC Accreditation:
On the other hand, the CQC is an independent regulatory body in England that ensures healthcare and social care services are safe, effective, and of high quality. They monitor, inspect, and rate healthcare providers to encourage continuous improvements. CQC accreditation is a recognition that an organization meets the required standards of service provision, patient safety, and quality of care.

The Relationship Between the Care Certificate and CQC Accreditation:
While the Care Certificate is not directly CQC accredited, it is an essential component that contributes to the overall quality of care provided by healthcare organizations. The CQC regards the Care Certificate as a key indicator of staff training and competence. During inspections, the CQC assesses whether healthcare providers have appropriately implemented and monitored the Care Certificate standards for their staff. Compliance with the Care Certificate requirements is viewed positively by the CQC and indicates a commitment to delivering quality care.

Benefits of Holding the Care Certificate and CQC Accreditation:
For professionals, having both the Care Certificate and working in a CQC-accredited organization can offer several advantages. Firstly, it ensures that individuals are equipped with the necessary skills and knowledge to provide safe and competent care. Secondly, it demonstrates to potential employers and patients that you have met the required standards in your field. Lastly, working within a CQC-accredited organization provides assurance that the care provided meets the national quality standards and is continuously monitored for improvements.

Conclusion:
While the Care Certificate and CQC accreditation are not the same, they are closely interconnected and crucial for maintaining high standards of care in the healthcare and social care sector. The Care Certificate provides individuals with the essential skills and knowledge needed to deliver quality care, while CQC accreditation guarantees that healthcare organizations meet the required standards. By holding both certifications, professionals can demonstrate their commitment to excellence and contribute to the overall improvement of care provision.

Remember, continuous professional development is essential in the ever-evolving healthcare and social care industry. Keeping up-to-date with the latest standards and regulations ensures that you can consistently provide the best care possible.

References:

The Care Certificate - Skills for Care
About CQC - Care Quality Commission
CQC Key Lines of Enquiry (KLOEs)
Disclaimer: The information provided in this article is based on general knowledge and should not be considered as legal or professional advice. It is always important to refer to the official websites of relevant organizations for the most up-to-date and accurate information.

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Assessment & Certification

You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.

You may retake the test at your convenience at no additional cost.

On completion of the exam, a free certificate is instantly available for you to download or print.

A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom.