To renew a training course, all you need to do is visit the product page of the course and make a purchase for the full course again. We regularly update and maintain our courses to ensure they align with the latest legislative guidelines. By re-enrolling, you can be confident that you are purchasing and accessing the most up-to-date version of the course.

Absolutely! Our courses are designed to be accessible from anywhere around the globe, as long as you have a device with an internet connection. However, it's important to note that legislation and regulations may vary in different countries. If you are taking the course from outside the UK, we recommend checking if our training covers the relevant regulations specific to your area

You have 365 days from the date of course allocation to complete your course.

As a general rule, you can expect to earn 1 CPD point for every hour of study invested in our training courses. To help you plan your learning schedule effectively, we provide an estimated duration for each course on the relevant product page, indicating the number of CPD points you can potentially gain upon completion.

Our courses can be accessed on any electronic device with an internet connection, providing convenience and versatility for learners. Whether you prefer learning on your smartphone, iPad, or laptop, you have the freedom to train anywhere at any time.

All courses are delivered 100% online, providing flexibility and accessibility for learners.

Each course includes interactive modules with exercises to reinforce understanding and engagement.

Upon completing each module, learners are required to pass a multiple-choice assessment to obtain their certificate.

There is no pressure to pass on the first attempt; learners can retake the assessment at no additional cost.

Course materials are accessible for revisiting as many times as needed, ensuring ongoing learning and reinforcement.

We offer a wide range of courses to meet various educational and professional needs. Some of the courses we provide cover topics such as business, technology, healthcare, language learning, and creative arts. Please feel free to browse our website or course catalog for a complete list of offerings, or let us know if there's a particular subject area you're interested in and we'll be happy to assist you in finding the right course.

We are an endorsed learning provider by the skills for care

We are accredited and the courses have been assessed by the CPD standards office

We are associated with Care England, the National Care Association, and the Alliance Scotland

We are an endorsed learning provider by the skills for care.

Once your training has been successfully paid for, you will be able to instantly download an electronic, PDF copy of your certificate upon completing the course. Simply log in to your account and retrieve your certificate.

If your training course included a hard copy physical certificate and your delivery address is within the UK, we will send a hard copy of your certificate to the provided postal address. While we strive to deliver certificates promptly, please allow 3-5 working days for delivery to occur

No problem! In the event that you don't pass the assessment, there's no need to worry. You can retake the assessment as many times as necessary, at no additional cost. Additionally, you have the option to review the course content again to refresh your knowledge prior to attempting the assessment again.

Your certificates are instantly available to download and print at home via a PDF file.

We send certificates via Royal mail, please allow up to 14 days in the UK or 30 days if outside of the UK

A certificate is available on completion of the course.

It is free to download or print at home

Alternatively, you can request a hard copy of the certificate sent on a luxury card Via Royal Mail for a small fee

Certainly! Our bulk discounts are automatically applied to orders that include any combination of courses. Discounts are available on each product page, the more you buy the more you save

We are a course provider only and do not offer job placements or sponsorship

Payment is accepted worldwide

We utilise stripe for credit and debit cards payments. We also accept PayPal as an alternative method of payment

Each staff member that needs to undergo training would need to purchase a course individually. Our courses are designed to be used per person.

You will gain complimentary access to the learner reporting and compliance tool helping you with audit and inspection. 

This includes access to learner certificates, Whether a learner's course has been started, in progress, or completed, you can delve into the questions and answers too of a particular course. All information is downloadable to aid your current training matrix.

More details are here https://caredemy.co.uk/staff-training/

We have complied the Care certificate frequesntly asked questions. Read more here https://caredemy.co.uk/care-certificate-answers/

The care certificate is issued as one certificate, A course transcript is also included complimentary.