Frequently Asked Questions

Simply click forgot password on the login page  https://caredemy.co.uk/login/ to reset or have your details resent to you
 
When you purchase the course of your choice online, this will automatically enrol and register you. You do not need to register seperately.
 

We offer a complimentary learner management system that lets you view progress, reporting and certification.

 
We offer a pay as you go option or a subscription option, and a price guarantee too. 
 
You can purchase immediately online, simply select "groups" and the quantity on the product page,  on a purchase you will be instantly available to allocate the courses and view the reporting. 
 
For help with how to purchase for your staff members and how to enrol learners and view progress and certification, we have created the following guide https://caredemy.co.uk/how-to-purchase-a-course/
 
For further details of our unlimited course option offering the best value please email us support@te.caredemy.co.uk, send a message below or call us on 0203 488 7599

You can purchase the course on behalf of another person. Either enter the course enrollees name at checkout or send us a message below or email support@te.caredemy.co.uk with the correct details

You can amend via your account https://caredemy.co.uk/my-account/edit-account/, please note the system will only allow once correction. 
Your course is instantly allocated to you on purchase.
Yes, they are accredited by The CPD Standards Office which forms part of the Professional Development Consortium.

Yes, a certificate is instantly available on successful completion of the course. It is available on your course page and your learner dashboard.  You may download and print at home for free, or you can request a hard copy sent by Royal Mail for £5 per certificate. Please note we only post to the United Kingdom.
Yes, we provide a course transcript detailing the courses, score, date, and CPD points allocation here https://caredemy.co.uk/transcripts/
 
You are able to retake the course to improve your grade, this is available as an option on the course page.
Send us a message via our help page and one of the support team will promptly assist. Alternatively, you can send us an email to support@caredemy.co.uk

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Each standard will issue you a certificate per standard upon completion.
The overall care certificate is issued by your employer on successful assessment as per the requirements of the skills for care.
The competency and assessment workbooks are included for you upon purchase of the care certificate.
This article may help https://caredemy.co.uk/care-certificate-answers/

We offer a complimentary learner management system that lets you view progress, reporting and certification.
We offer a pay as you go option or a subscription option (best value) and a price guarantee too.
You can purchase immediately online, simply select "groups" and the quantity on the product page,  on a purchase you will be instantly available to allocate the courses and view the reporting.
For further details of our unlimited course option offering the best value please email us support@te.caredemy.co.uk, send a message below or call us on 0203 488 7599
For help with how to purchase for your staff members and how to enrol learners and view progress and certification, we have created the following guide https://caredemy.co.uk/how-to-purchase-a-course/
 

The Care Certificate follows the Skills for Care framework required and is suitable for the Health and Care workers visa

You can see your certificates and CPD points overview via the menu on your learner dashboard or here https://caredemy.co.uk/transcripts/ . This is prinable via the "print" button on that page.

Get In touch

For help and support email: Support@caredemy.co.uk

For sales enquiries email: Sales@caredemy.co.uk

Sales Enquiry? Contact us now:0203 488 7599

 

All new accounts come with a complimentary Learner Management System (LMS) to aid compliance and reporting

We guarantee to beat your current training providers price