- Home
- Health & Safety
- Safeguarding Service Users from Abuse & Improper Treatment Course
Safeguarding Service Users from Abuse & Improper Treatment Course
£15 + VAT
Written By Allison
- CPD Accredited | Instant Certificate | Mobile Friendly | Bulk Discounts Available
Trusted by care providers, healthcare organisations, businesses and workplace teams
The Safeguarding Service Users from Abuse & Improper Treatment course provides an introduction to protecting people receiving care from abuse, neglect and improper treatment. Learners explore Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, provider responsibilities, safeguarding systems, reporting procedures and appropriate care practices. It supports safer services, CQC compliance and confident safeguarding across health and social care settings.
Safeguarding Service Users from Abuse & Improper Treatment Course Summary
Course Name: Safeguarding Service Users from Abuse & Improper Treatment
Duration: 1 Hour
Delivery: Online Training Course
Certificate Included: Instant Digital Certificate
Accreditation: CPD Accredited
Suitable For: Health and social care workers, clinical and non-clinical staff, care providers, support workers, volunteers, agency and bank staff, managers and safeguarding leads
Assessment: Online Multiple Choice Test
Access: Instant Access
Duration
1 hour
CPD Points
1
Last Updated:
25 Jul 2026
What is Safeguarding Service Users from Abuse & Improper Treatment training?
Safeguarding Service Users from Abuse & Improper Treatment training helps health and social care workers understand how to protect people receiving care from abuse, neglect, degrading treatment and inappropriate restraint. It focuses on Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the responsibilities of care providers and individual staff.
Learners develop knowledge of safeguarding systems, reporting procedures, professional responsibilities and practical measures that reduce the risk of abuse. The course also explores discrimination, deprivation of liberty, meeting people’s needs and maintaining dignity throughout care delivery.
Completing this training supports safe, compassionate and legally compliant practice while helping organisations meet CQC expectations and promote a positive safeguarding culture.
CPD Accredited
User friendly interactive courses
Instant Access
Enrol Now – Start Instantly
Certify Instantly
Certificate Available Immediately
Learn on Any Device
Train on Phone, Tablet or Computer
Money Back Guarantee
14 Day Money Back Guaratnee
How Would You Like to Access This Course?
Flexible options for individuals, staff teams and organisations
1
Instant Online Purchase
From 1 to 100+ learners • Bulk discounts available • Instant online access and certificates included
- Instant Access - No Quote Required
- CPD Accredited Certificates Included
- 100% Online & Mobile Friendly
- Assign Courses to Staff, Friends or Family
- Track Progress and Completions Online
- 14 Day Money Back Guarantee
£15 + VAT
CPD • Certificate included • Start instantly
Quantity
Per Course Price
1+ Courses
£15 + Vat
5+ Courses
£9.40 + Vat
10+ Courses
£8.49 + Vat
30+ Courses
£7.99 + Vat
50+ Courses
£6.49 + Vat
100+ Courses
£4.99 + Vat
2
Need Ongoing Staff Training?
Best value for teams of 8+ learners who need regular mandatory, induction and refresher training.
- Save Money on Staff Training
- Access Our Full 200+ Course Library
- Instant certificates issued
- Track Compliance Across Your Team
- Free Learner Replacements
- Reporting & Certificate Management
- CQC inspection ready
- Lowest price guarantee
- Dedicated Support
Best Price Guarantee • CQC Inspection Ready
When should I choose Caredemy Teams?
Caredemy Teams is ideal for organisations with 8+ learners who need access to multiple courses for mandatory training, induction training, and annual refreshers. Benefit from our best-value pricing, free learner replacements, compliance reporting, and access to our full course library. If you only need a small number of CPD courses, you can buy online instantly.
Access friendly, dedicated expert support whenever you need it, with guidance available throughout your learning journey
All-access individual subscription
Get unlimited access to 200+ CPD-accredited courses. One low monthly price. Learn anytime.
Buy any 5 courses for £47
Mix and max any courses.
CPD accredited - Certificates included.
Who Is This Course For?
This Safeguarding Service Users from Abuse & Improper Treatment course is suitable for anyone working with adults or children receiving health or social care services. It is particularly relevant for healthcare assistants, support workers, nurses, allied health professionals, care workers, domiciliary carers, residential care staff, social care practitioners, volunteers, agency and bank staff, supervisors, managers and safeguarding leads.
It is appropriate for induction, refresher training and continuing professional development (CPD). Clinical and non-clinical staff who have responsibility for protecting service users or maintaining safe, high-quality care will benefit from understanding safeguarding duties, recognising poor practice and responding appropriately to concerns.
Key Benefits
✓ Understand Regulation 13 and safeguarding responsibilities
✓ Recognise abuse, improper treatment and poor practice
✓ Apply appropriate safeguarding reporting procedures
✓ Support dignity, equality and person-centred care
✓ Reduce safeguarding risks within care settings
✓ Strengthen compliance with CQC expectations and professional standards
Course Modules
- Safeguarding Service Users from Abuse and Improper Treatment – Course Introduction
- What is Regulation 13?
- Provider Responsibilities
- Regulation 13 in Full
- Systems and Processes
- Training and Education
- Systems and Processes in Action
- Roles and Responsibilities
- Steps Taken Following Abuse
- Discrimination
- Restraint
- Restraint in Use
- Degrading a Service User
- Meeting a Person’s Needs
- Deprivation of Liberty
Ready to start?
Learning Outcomes
| Learner Outcome                                                           | Covered |
|---|---|
| Explain the purpose of Regulation 13 |    ✓ |
| Describe provider responsibilities for safeguarding service users |    ✓ |
| Identify abuse and improper treatment in care settings |    ✓ |
| Explain safeguarding systems and reporting procedures |    ✓ |
| Recognise the importance of staff training and education |    ✓ |
| Describe individual roles and responsibilities in safeguarding |    ✓ |
| Explain actions required following suspected or confirmed abuse |    ✓ |
| Recognise discriminatory practice and its impact on service users |    ✓ |
| Explain lawful and appropriate use of restraint |    ✓ |
| Identify degrading treatment and poor care practices |    ✓ |
| Demonstrate how to meet individual care needs while preserving dignity |    ✓ |
| Explain the principles of deprivation of liberty in care settings |    ✓ |
Training 8+ Staff Across Multiple Courses?
Purchasing multiple licences for this Fire Extinguisher Training course? Simply adjust the quantity and buy online today.
If you need ongoing training for 10+ employees across multiple subjects, our Team Training platform provides access to 200+ CPD accredited courses, compliance reporting, learner management and bulk enrolment tools.
- Access 200+ CPD Accredited Courses
- Manage All Learners In One Place
- Compliance & Audit Reporting
- Bulk Enrolment & Certificate Tracking
- Dedicated Account Support
Team Training Solutions
Ideal for care providers, healthcare organisations and workplace teams training multiple employees.
Why Choose Caredemy?
- Instant Certificate
- CPD-accredited courses
- Money Back Guarantee
- Expert-designed training
- 120,000 learners trained
- Flexible online learning
- Compliance-focused
- Dedicated support
What Our Learners Say?
“Clear explanation of Regulation 13 with practical safeguarding examples.”
Sarah H
Care Assistant
“Excellent refresher that reinforced our safeguarding responsibilities.”
Michael P
Registered Nurse
“Easy to follow and highly relevant to residential care practice.”
Emma W
Care Home Manager
4.97/5 from 115+ learners
Why Is Safeguarding Service Users from Abuse & Improper Treatment training important?
Safeguarding is fundamental to delivering safe, compassionate and high-quality care. This training helps staff recognise abuse, respond appropriately to safeguarding concerns and understand their responsibilities for protecting people receiving care. It promotes dignity, respect and person-centred practice while reducing the risk of harm, neglect and improper treatment.
The course also supports organisations in meeting CQC expectations, strengthening safeguarding procedures and creating a culture where concerns are recognised, reported and acted upon promptly. By improving professional competence and safeguarding awareness, learners help protect service users, colleagues and the wider organisation.
Instant Course Certificate
Is Safeguarding Service Users from Abuse & Improper Treatment training a legal requirement in the UK?
Although legislation does not prescribe this exact course by name, employers must ensure staff are competent to safeguard people receiving care. Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires registered providers to protect service users from abuse and improper treatment.
The Care Quality Commission expects providers to have effective safeguarding arrangements, appropriate policies and suitably trained staff. Employers should provide safeguarding training appropriate to each role and ensure workers understand how to recognise, prevent and report abuse. Completing this course helps organisations demonstrate compliance with regulatory expectations and supports ongoing professional development.
Trusted by 120,000+ learners
Trusted by care providers, healthcare organisations, businesses and workplace teams across the UK for high-quality online training
Office & Commercial
Health & Social Care
Industrial, Warehousing & Facilities
Hospitality, Retail & Public Services
Safeguarding Service Users from Abuse & Improper Treatment Training FAQ?
What is Safeguarding Service Users from Abuse & Improper Treatment training?
This course explains how to protect people receiving health or social care from abuse, neglect and improper treatment. It covers Regulation 13, safeguarding responsibilities, reporting concerns, restraint, discrimination and promoting dignity in care.
Who needs Safeguarding Service Users from Abuse & Improper Treatment training?
The course is suitable for healthcare workers, social care staff, support workers, nurses, carers, managers, volunteers, agency staff and anyone responsible for safeguarding people receiving care.
Is this course suitable for induction training?
Yes. The course is appropriate for staff induction, refresher training and continuing professional development. It provides a solid introduction to safeguarding responsibilities within health and social care settings.
Is Safeguarding Service Users from Abuse & Improper Treatment training a legal requirement?
While no law specifies this exact course, employers must ensure staff are competent to safeguard people receiving care. Training helps organisations comply with Regulation 13 and meet CQC expectations.
How long does the course take?
The course takes approximately one hour to complete. Learners can study online at their own pace using a computer, tablet or smartphone.
How is the course assessed?
Assessment is completed through an online multiple-choice test. Learners who successfully pass receive an instant CPD-accredited digital certificate.
What will I learn during the course?
You will learn about Regulation 13, provider responsibilities, safeguarding systems, recognising abuse, reporting concerns, appropriate restraint, discrimination, deprivation of liberty and maintaining dignity in care.
How often should safeguarding training be refreshed?
Many employers refresh safeguarding training annually or in accordance with organisational policies, CQC expectations and role-specific requirements to ensure staff remain competent and up to date.
Need Training for Multiple Employees?
Train your entire workforce through Caredemy Teams with bulk enrolment, compliance reporting and access to 200+ CPD courses.
- CPD-accredited certificate
- Instant Certificate
- Learn of Any Device
- Money-back Guarantee
Related Courses You May Like
UK Regulations And Guidance
£15 + Vat
Safeguarding Service Users from Abuse & Improper Treatment Course
- CPD Accredited
- Instant Certificate
- Instant Access
- Bulk Discounts Available