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Mental Health First Aid at Work Course
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The Mental Health First Aid at Work Online Training Course explains how work affects mental wellbeing, how to identify signs of poor mental health, and how to support colleagues appropriately. Suitable for managers, healthcare professionals, social care staff and employees across all sectors, the course promotes safer workplaces, effective conversations and practical return-to-work support while helping organisations meet good practice and legal responsibilities.
Mental Health First Aid at Work Course Summary
Course Name: Mental Health First Aid at Work Online Training Course
Duration: 1 hour
Delivery: Online Training Course
Certificate Included: Instant Digital Certificate
Accreditation: CPD Accredited
Suitable For: Managers, supervisors, team leaders, HR professionals, healthcare staff, social care workers, mental health first aiders, employers and employees across all sectors
Assessment: Online Multiple Choice Test
Access: Instant Access
Duration
1 hour
CPD Points
1
Last Updated:
25 Jul 2026
What is Mental Health First Aid at Work training?
Mental Health First Aid at Work training provides practical knowledge to help employees recognise when someone may be experiencing poor mental health, respond appropriately and signpost them to suitable support. It does not train learners to diagnose or treat mental health conditions, but instead focuses on early intervention, supportive conversations and creating healthier workplaces.
This course explores the relationship between work and mental wellbeing, common causes of mental ill health, the responsibilities of workplace mental health first aiders, promoting wellbeing, recognising early warning signs, supporting employees in distress and managing return-to-work following sickness absence. It also explains the practical relevance of the Equality Act when supporting employees with mental health conditions.
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Who Is This Course For?
This Mental Health First Aid at Work course is suitable for managers, supervisors, team leaders, HR professionals, workplace mental health champions, healthcare professionals, social care staff, administrators, office workers and employees across public, private and voluntary sectors.
It is particularly valuable for anyone responsible for supporting colleagues, managing employee wellbeing or creating a positive workplace culture. The course is also suitable for induction, refresher training and continuing professional development (CPD). Organisations looking to improve mental health awareness, reduce stigma and support staff wellbeing will benefit from ensuring employees understand their role in recognising concerns and responding appropriately.
Key Benefits
✓ Recognise early signs of poor mental health in the workplace
✓ Support colleagues using appropriate communication techniques
✓ Promote positive workplace wellbeing and resilience
✓ Understand reasonable adjustments and return-to-work support
✓ Improve confidence when discussing mental health concerns
✓ Support organisational compliance with UK workplace responsibilities
Course Modules
- Course Introduction – Mental Health First Aid at Work
- What is Mental Health?
- What is Stress?
- What Can Cause Mental Ill Health?
- Mental Ill Health Experiences
- What is Mental Health First Aid?
- Responsibilities of a Mental Health First Aider
- Mental Health in an Organization
- Reasons Mental Health and Wellbeing Matter in the Workplace
- Mental Health Support
- Discussing Mental Health
- Experiences of Mental Health in Daily Life
- Legislation
- The Equality Act
- Promoting Wellbeing
- Role of Line Managers and Promoting Wellbeing
- Supporting Team Wellbeing
- The Five Pathways to Positive Mental Health
- Recruitment and Promotion
- Hiring & Risk Assessments
- Mental Health Disclosures
- Disclosures and Discrimination
- Worker Risk Groups
- Early Warning Signs of Mental Ill Health
- Presenteeism
- Identifying Problems and Needs
- Having a Conversation
- Non-Judgemental Listening
- Verbal and Nonverbal Listening Skills
- Supporting Reluctant Employees in Discussing Mental Health
- Managing an Employee in Distress
- Workplace Pressure Support Plan
- Managing the Rest of the Team
- Recognising When the Individual Needs Professional or Clinical
- Help
- Mental Health Episodes
- Advanced Statements
- Supporting a Worker on Sick Leave
- Return-to-Work
- What is a Reasonable Adjustment
- Examples of Reasonable Adjustments
- Reasonable Adjustments in Practice
- Supporting Return-to-Work
- Managing Colleague and Client Reactions
- Work and Medication
- Unsuccessful Return-to-Work
- Ongoing Illnesses
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Learning Outcomes
| Learner Outcome                                                           | Covered |
|---|---|
| Explain the relationship between work and mental health | ✓ |
| Define the role of a Mental Health First Aider | ✓ |
| Identify common workplace causes of mental ill health | ✓ |
| Recognise early warning signs of mental health concerns | ✓ |
| Conduct supportive conversations using non-judgemental listening | ✓ |
| Identify when professional or clinical support is needed | ✓ |
| Explain the practical application of the Equality Act to mental health | ✓ |
| Describe reasonable workplace adjustments for employees | ✓ |
| Support employees returning to work after mental ill health | ✓ |
| Recognise workplace risk groups and factors affecting wellbeing | ✓ |
| Promote positive mental wellbeing within teams | ✓ |
| Explain how managers can support mentally healthy workplaces | ✓ |
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What Our Learners Say?
“Practical, engaging and highly relevant for supporting staff wellbeing.”
Sarah Mitchell
Care Home Manager
“Excellent explanations and realistic workplace examples throughout.”
James Carter
HR Advisor
“Helped me feel more confident discussing mental health with colleagues.”
Emily Roberts
Team Leader
4.90/5 from 115+ learners
Why Is Mental Health First Aid at Work training important?
Poor mental health can affect employee wellbeing, attendance, productivity and workplace safety. Mental Health First Aid at Work training helps organisations create supportive environments where concerns are recognised early and appropriate support is provided.
The course encourages positive conversations, reduces stigma, improves confidence when responding to colleagues experiencing mental ill health and supports effective return-to-work planning. For healthcare, social care and other workplaces, these skills contribute to safer services, stronger teams and improved staff wellbeing. Organisations also benefit from demonstrating good practice in managing workplace health, equality and employee welfare.
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Is Mental Health First Aid at Work training a legal requirement in the UK?
Mental Health First Aid at Work training is not a specific legal requirement in the UK. However, employers have legal duties under the Health and Safety at Work etc. Act 1974 to protect employees’ health, safety and welfare, including psychological wellbeing where workplace risks exist.
The Management of Health and Safety at Work Regulations 1999 require employers to assess workplace risks, including psychosocial hazards where appropriate. The Equality Act 2010 also requires employers to avoid discrimination and consider reasonable adjustments for employees with qualifying mental health conditions.
Providing Mental Health First Aid at Work training demonstrates good practice and helps organisations develop competent managers and employees capable of supporting workplace wellbeing.
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Mental Health First Aid at Work training FAQ?
What is Mental Health First Aid at Work training?
Mental Health First Aid at Work training teaches learners how to recognise signs of poor mental health, have supportive conversations, encourage appropriate professional support and contribute to a mentally healthy workplace. It focuses on awareness and early intervention rather than diagnosis or treatment.
Who should complete Mental Health First Aid at Work training?
The course is suitable for managers, supervisors, HR professionals, healthcare workers, social care staff, team leaders, mental health champions and employees who want to support workplace wellbeing.
Is Mental Health First Aid at Work training a legal requirement?
No. The training is not legally mandatory. However, employers have legal duties to protect employee health and wellbeing and many organisations use this training to support good practice and compliance.
How long does the course take?
The approximate course duration is one hour, allowing learners to complete the training flexibly at their own pace.
What will I learn?
You’ll learn about mental health, workplace stress, recognising warning signs, supportive communication, reasonable adjustments, return-to-work planning, promoting wellbeing and when to refer someone for professional help.
Does this course qualify me as a clinical mental health professional?
No. This course provides workplace awareness and practical first aid principles for mental health. It does not qualify learners to diagnose, assess or treat mental health conditions.
How often should Mental Health First Aid at Work training be refreshed?
Many employers choose to refresh training every one to three years or whenever organisational policies, legislation or workplace responsibilities change.
Does the course include a certificate?
Yes. After successfully completing the online multiple-choice assessment, learners receive an instant CPD Accredited Digital Certificate.
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Mental Health First Aid at Work Course
- CPD Accredited
- Instant Certificate
- Instant Access
- Bulk Discounts Available