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Dementia Level 3 Course
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Principles of Dementia Care Level 3 explores how dementia affects people and how to provide support that respects their identity, choices and rights. Topics include communication, mental capacity, care planning, family involvement, meaningful activities and medicines. Designed for healthcare professionals, social care workers and carers, the course helps learners connect dementia care principles with everyday decisions and interactions.
Dementia Level 3 Course Summary
Course Name: Principles of Dementia Care Level 3
Duration: 1 hour
Delivery: Online Training Course
Certificate Included: Instant Digital Certificate on successful completion
Accreditation: CPD Accredited
Suitable For: Care assistants, support workers, nurses, senior carers, care managers and family carers
Assessment: Online Multiple Choice Test
Access: Instant Access with 12 months’ course access.
Duration
1 hour
CPD Points
3
Last Updated:
25 Jul 2026
What is Principles of Dementia Care Level 3 training?
Principles of Dementia Care Level 3 training develops knowledge of supporting people whose memory, communication and daily functioning are affected by dementia.
The course explores different types of dementia, person-centred approaches and ways to adapt communication. It also examines mental capacity, risk, equality, family support, therapeutic activities and the role of medicines.
Learners consider how to respect a person’s preferences when planning support, help them participate in decisions and respond sensitively when communication becomes difficult. For example, this may involve adapting how choices are offered during personal care or selecting activities linked to someone’s interests.
The training supports professional development and informed care practice. Employers should combine online learning with local procedures, supervision and any practical competency checks required for the learner’s role.
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Who Is This Course For?
This course is suitable for care assistants, senior carers, support workers, healthcare assistants, nurses, care coordinators, team leaders and managers supporting people living with dementia.
It is relevant to care homes, nursing homes, domiciliary care services, supported living, hospitals and community healthcare settings. Activities coordinators can also benefit from its focus on meaningful occupation, interaction and inclusion.
Family members and unpaid carers may find the communication and family support topics useful when helping someone at home.
Principles of Dementia Care Level 3 is particularly relevant to learners who want to develop their existing dementia care knowledge and apply person-centred approaches more consistently.
Key Benefits
✓ Adapt communication to a person’s needs and preferences.
✓ Support everyday choices while respecting rights and mental capacity.
✓ Contribute to care plans that reflect individual routines and interests.
✓ Balance safety with independence when considering care risks.
✓ Involve families sensitively in dementia care and support.
✓ Recognise the boundaries of your role when supporting medicines and wellbeing.
Course Modules
- Course Introduction – Principles of Dementia Care Level 3
- What is Dementia?
- Types of Dementia
- Communication Techniques
- Supporting Families
- The Mental Capacity Act 2005
- MCA Applicability
- Non-Emergent Situations
- Schwehr’s Three Questions
- The 5 Principles of the Mental Capacity Act
- The Two-Stage Test
- The Four-Stage Test
- Person-centred Care
- Ensuring Person-centred Care
- Integrated Care Coordination
- Planning Person-Centred Care
- Assessing Risk
- Promoting Wellbeing
- Access and Review of Care Plans
- Complaints
- Ensuring Safety
- Communication Needs and Preferences
- Communication Barriers
- Communication Best Practices
- Adapting Communication
- Good and Poor Practices
- Reasonable Adjustments
- Additional Legislation
- Dementia Care Rules
- Diversity in Care
- Working with Patient’s Families
- Helping Families through Difficult Times
- Communicating with the Patient
- Managing Difficult Behaviour
- Therapeutic Activities
- Medications
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Learning Outcomes
| Learner Outcome | Covered |
|---|---|
| Explain what dementia is and identify different types | ✓ |
| Describe communication techniques for supporting someone living with dementia | ✓ |
| Explain how dementia can affect families and their support needs | ✓ |
| Identify when the Mental Capacity Act 2005 applies | ✓ |
| Explain the five principles of the Mental Capacity Act | ✓ |
| Describe the tests used to establish whether someone lacks capacity for a particular decision | ✓ |
| Identify ways to incorporate personal preferences into dementia care | ✓ |
| Explain how coordinated care supports consistent dementia care | ✓ |
| Describe how risk assessment can support safety and independence | ✓ |
| Explain why care plans need to be accessible and reviewed | ✓ |
| Identify communication barriers and suitable adaptations | ✓ |
| Describe reasonable adjustments that support participation and inclusion | ✓ |
| Identify supportive responses to distress and behaviour that challenges | ✓ |
| Select meaningful activities based on a person’s interests and abilities | ✓ |
| Explain the role of medicines in dementia care and the boundaries of staff responsibilities | ✓ |
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What Our Learners Say?
“The communication examples helped me think about offering choices more clearly during everyday care.”
Sarah Williams
Senior Care Assistant
“Useful coverage of capacity and person-centred care. A helpful refresher alongside our workplace procedures.”
James Patel
Care Home Team Leader
“The family support and activity topics gave me practical ideas for more personalised visits.”
Helen Morris
Domiciliary Care Worker
4.90/5 from 506+ learners
Why Is Principles of Dementia Care Level 3 training important?
Dementia can change how someone expresses preferences, understands information and responds to their surroundings. Staff need to recognise these differences so that care remains respectful and responsive.
Principles of Dementia Care Level 3 training helps learners consider the person behind the diagnosis. It supports more thoughtful communication, individual care planning and appropriate involvement of families.
Knowledge of capacity and rights helps reduce the risk of making decisions for someone simply because they have dementia. Understanding communication barriers and distress also supports safer, more sensitive interactions.
For employers, relevant training contributes to a workforce better prepared to meet the needs of people using their service. Its value is demonstrated through everyday practice, supported by supervision and assessment.
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Is Principles of Dementia Care Level 3 training a legal requirement in the UK?
There is no UK-wide law requiring every care worker to complete this specific Level 3 course.
In England, Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires relevant support, training, professional development and supervision so staff can fulfil their duties. Providers supporting people with dementia must identify training appropriate to those needs. cqc.org.uk
The Mental Capacity Act 2005 applies in England and Wales. It governs decisions involving people who may lack capacity, making knowledge of supported decision-making and best interests relevant to dementia care. Scotland and Northern Ireland have different legal frameworks. assets.publishing.service.gov.uk
Course completion can contribute to training records, but employers must also ensure staff can apply their learning safely.
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Principles of Dementia Care Level 3 training FAQ?
What is Principles of Dementia Care Level 3 training?
Principles of Dementia Care Level 3 is online professional development training about supporting people living with dementia. It explores person-centred care, communication, mental capacity, care planning, inclusion, family support, activities and medicines. The focus is on developing knowledge that learners can use when considering everyday care needs, preferences and decisions.
Who needs Dementia Care Level 3 training?
The course is relevant to staff whose work involves supporting people living with dementia, including care assistants, nurses, support workers, senior carers and care managers. Activities coordinators and family carers may also benefit. Employers should choose training according to each person’s responsibilities, existing knowledge and the needs of those receiving care.
How long does the Dementia Care Level 3 course take?
Allow approximately one hour to complete the training, although your pace may vary. You may want additional time to revisit topics such as mental capacity or communication and consider how they relate to your work. Online delivery allows you to fit learning around shifts and other commitments.
Is Dementia Care Level 3 a formal qualification?
This course provides a CPD-accredited certificate of completion. It should not be presented as a regulated Level 3 qualification, such as an RQF diploma, or as proof of specialist clinical competence. The certificate records completed learning; employers should assess practical performance separately where the role requires it.
How often should dementia care training be refreshed?
Refresh dementia care learning according to employer policy, individual training needs and changes in practice. Review learning sooner if responsibilities change, care needs become more complex or supervision identifies gaps. Refresher planning should consider whether staff can apply their knowledge consistently, rather than relying solely on the date of a certificate.
Is dementia care training a legal requirement?
The legal responsibility concerns appropriate staff training and competence, rather than attendance on this named course. For regulated services in England, Regulation 18 requires training and support necessary for staff duties. Dementia care learning may therefore be necessary where staff support people living with dementia. Requirements elsewhere depend on the applicable national framework.
Does a dementia diagnosis mean someone lacks mental capacity?
No. Under the Mental Capacity Act 2005 in England and Wales, capacity must be presumed unless established otherwise. Staff should support the person to make the particular decision before concluding that they cannot. A diagnosis alone does not determine capacity, and an unwise choice does not automatically show a lack of capacity.
Does this course qualify me to administer dementia medication?
Completing the course alone does not establish competence to administer medicines. The medication topic contributes to knowledge of dementia care, but staff must follow their employer’s medicines policy and role requirements. Administration duties require appropriate training and competency assessment, with supervision and review as necessary.
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