Mandatory Training For Support Workers

As support workers, your participation in our CPD Accredited Mandatory Training is vital in providing high-quality care and maintaining compliance with care standards. The training includes multiple modules, each designed to develop your skills and knowledge in specific areas of care:

Equality, Diversity, and Human Rights: Learn to value and respect each individual’s unique background and protect their rights while preventing discrimination.

Health, Safety, and Welfare: Understanding workplace health and safety legislation, identifying risks, and effectively handling care environment incidents is crucial.

Infection Prevention and Control: Gain insights on maintaining hygiene standards, preventing infections, and properly using PPE.

Safeguarding Adults Level 1: Recognize abuse signs, understand your role in safeguarding adults, and know how to respond appropriately.

Safeguarding Children Level 1: Identify different forms of child abuse and ensure a swift, child-centered response to any concerns.

Basic Life Support Including Resuscitation: Learn life-saving CPR techniques for adults, children, and infants, and how to address choking emergencies.

Awareness of Mental Health, Dementia, and Learning Disabilities: Enhance your awareness of the challenges faced by individuals with mental health issues, dementia, or learning disabilities, and how to support them.

Communication: Improve communication skills to interact effectively with those in your care, your team, and other stakeholders, while keeping information confidential.

Duty of Care: Understand your duty to act in the best interests of those you care for and navigate conflicts or dilemmas you may face.

Information Governance: Learn the laws and best practices for managing information, ensuring data protection, and securing personal information.

Nutrition and Hydration: Recognize the importance of a balanced diet and hydration in maintaining health, and how to spot signs of nutritional deficiencies.

Privacy and Dignity: Uphold the privacy and dignity of individuals you support, promoting independence and respect for personal space.

Understanding Your Role: Clarify your responsibilities, professional boundaries, and the value of teamwork in care settings.

Work in a Person-Centred Way: Apply person-centred principles in your work to keep care recipients at the center of care decisions.

Your Personal Development: Engage in ongoing learning and reflective practice to improve your care providing skills continuously.

Medication Management In Care Homes: Learn the correct procedures for managing medication, including safe storage, accurate record-keeping, and careful administration, to safeguard the health of residents and prevent errors.

Interactive and relevant scenarios within each module ensure that you can apply what you’ve learned directly to your day-to-day work. After completing the training, you’ll be well-equipped to meet and exceed the Care Quality Commission (CQC) standards, demonstrating exceptional care and professionalism.