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Effective Communication Course

Rated 4.9 out of 5


14-Day Money-Back Guarantee

Course details

Course Overview

This course will provide information on effective communication techniques for the social or health care setting.

Duration: 1 Hour

Learning objectives

What you'll learn

At the end of this course, the learner will be able to:
• Describe the use of non-verbal and verbal communication in the social
or health care setting
• Learn how to adjust to an individual’s communication preferences and
• Identify when another individual requires communication aids for
• Identify barriers that exist to effective communication
• Understand the meaning of confidentiality in relation to your role at
your organisation


Course Content

On successful completion of the quiz, you will be awarded a CPD accredited effective communications free course certificate.

course Specifics

Who is this course for?

This online course has been written at an introductory level 1 for all levels that fit the criteria to take training as part of their role. This includes

  • Refresher training
  • Inductions
  • Awareness
  • Knowledge enhancement

It is suitable for the following:

  • Health Care workers including Nurses, Doctors, Ambulance services, clinical and non-clinical workers
  • Social Care Workers including Councils, Carers and Care assistants
  • Youth workers including activity leaders, passenger transport services and volunteers

Effective Communication FAQ

Effective Communication Frequently Asked Questions

Your course is instantly allocated to you upon completion of your purchase.

Yes, the effective communication course has been assessed and awarded a CPD accreditation by the CPD standards office.

Upon successful completion of the quiz at the end of the course, you will be instantly awarded a CPD accredited fire safety awareness course certificate to download or print at home for free. We also have an option for you to request a hard copy of the certificate sent to your home or work address.

Yes, the effective communication course comes complete with unlimited exam retakes

Yes, the effective communication course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge aiding your current skillset. A certificate is awarded upon completion.

We offer a complimentary learner management system to view the learner's course progress, view quiz results and certification. We also offer a dedicated compliance matrix to aid with audits and inspections. 

Image examples from our online training courses

Assesment & Certification

You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.

You may retake the test at your convenience at no additional cost.

On completion of the exam, a free certificate is instantly available for you to download or print.

A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom. 

How it works


Add your course(s) to checkout & pay


Instant course(s) allocation. No waiting!


Pass the exam to obtain a certificate


Rated 5 out of 5
July 22, 2022

It was understandable

Rated 5 out of 5
July 22, 2022


Rated 5 out of 5
July 22, 2022

The course was very informative. I enjoyed every bit of it



What one do I select?
Select Individual if the course is for yourself – Select Group if you are a business customer and require training for your staff

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Why learn with us?

Certificate Hardcopy

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