Conflict Resolution: Strategies for Communicating Level 3 Course

Rated 4 out of 5


14-Day Money-Back Guarantee

Course details

Conflict Resolution: Strategies for Communicating Level 3 Online Training Overview

This course will give an overview of strategies used to resolve conflicts, as well as reporting and finding support after a conflict has occurred.

Duration: 1 Hour     CPD Points: 1

What You will learn

Conflict Resolution: Strategies for Communicating Level 3 Learning Objectives

At the end of this course, the learner will be able to: 

  • Understand strategies for communicating during conflict
  • Describe using words and empathy during conflict
  • Understand reasonable force and withholding treatment
  • Describe reporting procedures following conflict
  • Identify support that is available following a conflict


Course Content

On successful completion of the quiz, you will be awarded a CPD accredited “course title” free course certificate.

Who is this for?

Who is this Conflict Resolution: Strategies for Communicating Level 3 training for?

This online course has been written at an introductory level 1 for all levels that fit the criteria to take training as part of their role. This includes:

  • Refresher training
  • Inductions
  • Awareness
  • Knowledge enhancement

It is suitable for the following:

  • Health Care workers
  • Nurses, Doctors, Ambulance services, clinical and non-clinical workers
  • Social Care Workers including Councils, Carers and Care assistants
  • Youth workers including activity leaders, passenger transport and volunteers

Image examples from our online training courses

Assesment & Certification

You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.

You may retake the test at your convenience at no additional cost.

On completion of the exam, a free certificate is instantly available for you to download or print.

A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom. 

How it works


Add your course(s) to checkout & pay


Instant course(s) allocation. No waiting!


Pass the exam to obtain a certificate


Rated 4 out of 5
November 3, 2021

i have enjoyed this course, it has helped me refresh my knowledge when dealing with staff in conflicts.

(verified owner)



What one do I select?
Select Individual if the course is for yourself – Select Group if it is for another person or you require multiple courses.

14-Day Money-Back Guarantee

Why learn with us?


Certificate Hardcopy

  • £ 0.00