Conflict Resolution (3 Course Bundle)
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£30.00
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- Audio playback is included in this course
- Available in 50 different languages for translation
Why learn with us?
- Free course certificate
- Instant course access
- CPD Accredited
- Easy to navigate
- Multiple choice exam
- Resits included
- Downloadable workbook
- 12 month access
Why Learn with us?
A Trusted Assessed, Audited and Endorsed Training Provider
OVERVIEW
Conflict Resolution Course Online Training Overview
This Conflict Resolution online course will give an overview of how to develop an awareness of the risks of providing help to the general public and learn how to manage conflict. You’ll learn what help is available to effectively and safely support you as you try to resolve conflicts.
Courses Included:
- An Introduction to Conflict Resolution (level 1)
- Contributing Factors for Conflict (Level 2)
- Conflict Strategies for Communicating (Level 3)
Duration: 3 Hours   CPD Points: 3
What You will learn?
Conflict Resolution Course Learning Objectives
At the end of this course, the learner will be able to:
- Identify and address signs of stress in patients
- Understand how to deal effectively and safely with conflict situations involving service users or colleagues
- Understand the skills needed to find balance between giving care and staying safe
Lessons
Course Content
- Conflict Resolution – Course Introduction
- Introduction
- Types of Assault
- Examples of Conflict
- Protecting Staff
- Who is at Risk
- Training
- Tackling Violence
- Protecting Staff from Conflict
- NHS Protect
- Withholding Treatment
- Warning Signs
- Stages of Anger
- Causes of Conflict
- Long-Term and Temporary Factors
- Distance
- Organisational Factors
- Cultural Diversity
- Communication Breakdown
- Contributing Factors
- Common Responses
- Strategies
- Impact Factors
- Strategies for Communicating
- The Way You Use Words
- Using Empathy
- Body Language
- Using Distance as a Strategy
- Active Listening
- Questions with Care
- Reasonable Force
- Withholding Treatment
- Reporting Incidents
- Post-Incident Effects
- Types of Support
- Know What Support is Available
- Debriefing Meetings
- Changes Made
- How Debriefing Helps
On successful completion of the quiz, you will be awarded a CPD accredited Conflict Resolution free course certificate.
course Specifics
Who is this Conflict Resolution training course for?
This online course has been written at an introductory level 1 for all levels that fit the criteria to take training as part of their role. This includes
- Refresher training
- Inductions
- Awareness
- Knowledge enhancement
- Care Certificate
It is suitable for the following:
- Health Care workers including Nurses, Doctors, Ambulance services, clinical and non-clinical workers
- Social Care Workers including Councils, Carers and Care assistants
- Youth workers including activity leaders, passenger transport services and volunteers
Conflict Resolution (3 Course Bundle) FAQ
Conflict Resolution (3 Course Bundle) Frequently Asked Questions
Your course is instantly allocated to you upon completion of your purchase.
Yes, the Conflict Resolution (3 Course Bundle) course has been assessed and awarded a CPD accreditation by the CPD standards office.
Upon successful completion of the quiz at the end of the course, you will be instantly awarded a CPD accredited Conflict Resolution (3 Course Bundle) course certificate to download or print at home for free. We also have an option for you to request a hard copy of the certificate sent to your home or work address.
Yes, the Conflict Resolution (3 Course Bundle) course comes complete with unlimited exam retakes
Yes, the Conflict Resolution (3 Course Bundle) course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge aiding your current skillset. A certificate is awarded upon completion.
We offer a complimentary learner management system to view the learner's course progress, view quiz results and certification. We also offer a dedicated compliance matrix to aid with audits and inspections.Â
What our customers say
Reviews
Easy to work with
The course was important for social risk of awareness and it’s known every career training.
The course was easy to use and informative.
Information
How our courses work
Purchase
Add your course(s) to checkout & pay
Learn
Instant course(s) allocation. No waiting!
Assess
Pass the exam to obtain a certificate
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Take a peek at some of the materials
How it works:
Assessment & Certification
You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.
You may retake the test at your convenience at no additional cost.
On completion of the exam, a free certificate is instantly available for you to download or print.
A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom.Â
Limited Time Offer: Flash Sale Alert! ⚡💸
£30.00
Why learn with us?
- CPD Accredited online courses
- Free instant course certificate
- No waiting with instant course access
- User friendly training, easy to navigate
- Downloadable Workbook
- Compliant to the care frameworks
- Multiple choice exam & resits included
- 12 month anytime course access
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Save 11% on 10+ Courses
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Save 16.25% on 25+ Courses
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Save 47.8% on 100+ Courses
-
Save 58.4% on 250+ Courses
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Save 74.2% on 500+ Courses
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- Audio playback is included in this course at no additional cost
- This course is available in 50 different languages for translation
Unbeatable value team training
Be inspection ready Includes audit reporting & automated compliance – Online courses that learners complete.