Reset Expired Courses
Please download all relevant reports and certificates for the learner before resetting courses; once reset, all previous data becomes irrevocably lost.
Essential Resetting Courses Instructions - Must Read
Need to Reset an Expired Course?
If you or your users need to reset an expired course, we’re here to help! To expedite this process, please provide us with the user’s name and email address and the specific courses you’d like to have reset. Currently, resetting courses is an administrative task that our support team will handle directly on your behalf.
Please send your reset requests to support@caredemy.co.uk, and we will action and let you know once complete.