Meeting the Accessible Information Standard Course

This online course has been written at an intermediary level that fit the criteria to take training as part of their role. This includes:

• Refresher training
• Inductions
• Awareness
• Knowledge enhancement

Meeting the Accessible Information Standard Training: Who is it for?

In the UK context, the Meeting the Accessible Information Standard Training Course is designed for healthcare professionals, social care providers, and individuals working in roles that involve communicating with patients, service users, and clients. This course aims to provide essential knowledge and guidance on meeting the requirements of the Accessible Information Standard (AIS) to ensure that information is accessible to all individuals, including those with disabilities or diverse communication needs.

Who Should Attend the Meeting the Accessible Information Standard Training Course:

1. Healthcare Providers: Including doctors, nurses, allied health professionals, and administrative staff working in healthcare settings such as hospitals, clinics, and general practices, responsible for communicating with patients and ensuring that health information is accessible and understandable to all.

2. Social Care Workers: Individuals working in social care settings, care homes, and community support services, involved in communicating care plans, assessments, and important information with service users and their families to ensure effective delivery of care and support.

3. Patient Advocates and Support Workers: Professionals who work with vulnerable populations, individuals with disabilities, and those who require additional support in accessing and understanding health and social care information, ensuring their rights to accessible communication are upheld.

4. Communications and Information Officers: Staff members responsible for creating and disseminating information within healthcare organizations, public health bodies, and local authorities, tasked with ensuring that communication materials comply with accessibility standards and are inclusive of diverse communication needs.

5. Volunteers and Peer Supporters: Individuals who provide support and assistance to patients, service users, and community members, helping them access healthcare information, understand their rights, and navigate the healthcare system effectively, particularly focusing on accessible information provision.

Key Learning Outcomes of the Meeting the Accessible Information Standard Training Course:

• Understanding the Accessible Information Standard: Gain knowledge of the Accessible Information Standard (AIS) and its requirements, including the need to provide information in accessible formats and communication support for individuals with disabilities and diverse communication needs.

• Communication Techniques: Develop skills in effective communication strategies, including the use of plain language, visual aids, and alternative formats such as Easy Read, braille, audio recordings, and large print to ensure information is accessible to a wide range of individuals.

• Assistive Technologies and Tools: Familiarize yourself with assistive technologies and communication tools that can support individuals with disabilities in accessing and interpreting health and social care information, promoting independence and empowerment in information-seeking.

• Legal and Ethical Considerations: Understand the legal obligations and ethical considerations associated with providing accessible information to individuals, including confidentiality, data protection, and the rights of individuals to receive information in formats they can understand.

• Promoting Inclusivity and Equality: Learn how to create an inclusive environment that values diversity, promotes equality of access to information, and empowers individuals to participate in decisions related to their health and care by providing accessible information.

The Meeting the Accessible Information Standard Training Course in the UK aims to equip healthcare professionals, social care providers, and individuals involved in communication roles with the knowledge and skills needed to ensure that information is accessible, understandable, and inclusive for all individuals, regardless of their communication needs or abilities.