Care Certificate Course
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The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It’s made up of the 16 minimum standards.

Written By Allison
Masters degree in health and social care
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52,167 Reviews
Duration: 20 hours
CPD Points: 21
Latest Course Update:
25 Jul 2026
Care Certificate Online Training – All 16 Standards
Complete flexible, CPD-accredited online training covering the knowledge elements of all 16 Care Certificate standards, updated in 2025.
Study at your own pace, receive a downloadable training certificate and access supporting resources to help your employer assess practical competence in the workplace.
CPD Accredited | Skills for Care Endorsed | Instant Online Access
The Best Care Certificate Online Training in the UK
The Care Certificate is a foundational set of 16 standards designed to equip new and existing health and social care workers with the essential skills, knowledge, and behaviours required to deliver safe, compassionate, and high-quality care.
If you are looking for the best Care Certificate online experience, our comprehensive course is fully aligned with the latest guidance from NHS England (formerly Health Education England), Skills for Care, and Skills for Health. This training is an ideal solution for a robust workplace induction or a Continuous Professional Development (CPD) programme, ensuring your team supports CQC (Care Quality Commission) inspection requirements.
Affordable, High-Quality Compliance
We understand that budgets are a priority for care providers. We offer the cheapest Care Certificate training in the UK without compromising on quality. Our platform allows managers to track progress easily, ensuring every staff member provides person-centred support that supports national standards.
- Fully Aligned: Aligned with the 16 standards updated in March 2025
- Flexible Learning: 100% online modules accessible on any device.
- Instant Certification: Downloadable certificates upon successful completion of the knowledge elements.
FREE CERTIFICATE READY TO PRINT
Free Assessment Retakes
LEARN ANYWHERE, INSTANT ACCESS
CPD Points: 21
Supports CQC Requirements
Online, Self-Paced
Supports UK & EU Legal Requirements
GUARANTEE PASS
What You’ll Learn
This Care Certificate course covers the 16 mandatory standards outlined for new care workers in England. By the end of the training, you will:
Understand your responsibilities within care
Understanding your responsibilities in a care role involves providing compassionate support, ensuring safety, promoting dignity, and addressing the needs of individuals with professionalism and empathy.
Know how to work safely, ethically, and compassionately
Working safely, ethically, and compassionately in care involves following policies, respecting rights, maintaining boundaries, ensuring wellbeing, and providing respectful, person-centered support in all situations..
Communicate effectively with individuals and teams
Effective communication with individuals and teams requires active listening, clear expression, empathy, mutual respect, and collaboration to ensure understanding, trust, and successful care delivery.
Support individuals with diverse needs, including dementia and mental health
Supporting individuals by adapting care strategies, demonstrating empathy, promoting independence, ensuring safety, and using person-centered approaches.
Recognise and respond to safeguarding concerns
Recognising and responding to safeguarding concerns, identifying signs of abuse or harm, following procedures, reporting, and prioritising the safety and wellbeing of vulnerable individuals.
Follow infection control and health & safety procedures
Follow infection control and health & safety procedures by adhering to guidelines, using protective equipment, maintaining hygiene, reducing risks, and ensuring a safe environment for everyone.
Can You Complete the Care Certificate Online?
You can complete the knowledge-based elements of the Care Certificate through online training. However, the full Care Certificate also requires practical workplace assessment.
Caredemy’s online course covers the knowledge requirements of all 16 Care Certificate standards and includes learning materials and supporting resources to help employers assess staff competence.
There are two parts to achieving the full Care Certificate:
1. Online knowledge training
Complete the online learning modules and knowledge assessments. After passing, you will receive a CPD-accredited training certificate confirming completion of the online course.
2. Workplace competency assessment
Your employer or a competent workplace assessor must assess your practical skills and behaviours against the relevant Care Certificate standards. This may include observations, discussions and other appropriate evidence of competence.
Once all 16 standards have been satisfactorily assessed and signed off, your employer can confirm achievement of the full Care Certificate.
Important: Completing Caredemy’s online training alone does not constitute achievement of the full Care Certificate. Practical workplace assessment is also required.
Supporting Workplace Competency Assessment
The course provides guidance on assessment methods, gathering evidence, workplace observations and evaluating learner competence.
This course has been certified by the CPD Certification Service as conforming to continuing professional development principles
Care certificate Online
the 16 care certificate standards
Each of the following standards is covered in detail, with practical guidance and assessments. You will receive one overarching CPD-accredited certificate upon completion of all 16 standards.
- Understand Your Role: Know your responsibilities, workplace policies, and values to deliver effective care.
- Personal Development: Create and follow a personal development plan with support for learning and growth.
- Duty of Care: Act in the best interests of those you support, assessing and managing risks appropriately.
- Equality and Diversity, inclusion and human rights: Treat everyone fairly and with respect, embracing individual differences.
- Person-Centred Care: Support individuals based on their unique needs, preferences, and values, like dignity and independence.
- Communication: Use clear and effective verbal and non-verbal communication with all stakeholders.
- Privacy and Dignity: Promote and protect the dignity and privacy of individuals at all times.
- Fluids and Nutrition: Support individuals in accessing proper nutrition and hydration, based on their care plan.
- Awareness of mental health and dementia: Understand and support individuals with mental health conditions and dementia compassionately.
- Safeguarding Adults: Recognise and report signs of abuse or neglect in adults, following safeguarding procedures.
- Safeguarding Children: Understand how to protect children from harm and take appropriate action if abuse is suspected.
- Basic Life Support: Be trained in and capable of delivering life-saving first aid in emergencies.
- Health and Safety: Follow health and safety procedures to manage risks and respond to accidents or illnesses.
- Handling Information: Handle and store personal and legal information securely and appropriately.
- Infection Prevention and Control: Maintain high hygiene standards and understand how to prevent and control infections.
- Awareness of Learning Disability and Autism: Equips you with the knowledge and skills to understand, communicate, and provide inclusive, person-centred support to these individuals, respecting their rights, needs, and individuality6
Why Choose Caredemy
Skills for Care Endorsed Provider
Recognition of training excellencee Ratings
100% Online
Learn at your pace on desktop, tablet or mobile
Instant Course Access
Sign up and start learning today
Free CPD Certificate
Download and print upon completion
Employer Sign-Off Tools Included
Booklets, mapping & progress logs
CQC Compliant
Aligned with regulatory standards for new care staff
Some of the brands we provide training for
The Benefits of Completing the Care Certificate
- Demonstrate completion of the knowledge-based training to employers
- Increase your confidence in delivering safe, compassionate care
- Support CQC induction requirements
- Gain a CPD-accredited certificate recognised across the UK
- Lay the foundation for future qualifications or apprenticeships
- Access learning materials anytime, from anywhere
- Boost your employability in the health & social care sector
Who is This Course For?
For health or social care workers, this course covers the foundation expected in regulated roles which have direct contact with patients or service users. It is especially useful for new starters, career changers, and employers onboarding staff across care homes, home care, hospices, hospitals, and agency settings.
Ideal for:
- New health and social care staff in regulated roles
- Healthcare assistants, support workers, home carers, and agency staff
- Staff in residential care, nursing homes, hospices, domiciliary care, and NHS support services
- Front-facing non-clinical staff such as porters, cleaners, cooks, volunteers, and maintenance workers who have direct contact with service users
- People moving into care from other sectors, plus experienced staff using it for refresher training or CPD
This training is especially useful for induction, where providers need a consistent starting point across the team, and for services that need staff with skills aligned with the Care Certificate standards and CQC expectations.
If you are preparing to work in UK health or social care from overseas, our Care Certificate guide for overseas care workers explains the 16 standards, employer responsibilities and workplace assessment requirements.
How the Care Certificate Online Course Works
Enrol online: Purchase the course and receive instant access to your training.
Complete the 16 standards: Work through the online learning at your own pace.
Pass the knowledge assessment: Complete the course assessment and receive your downloadable CPD training certificate.
Use the supporting resources: Access the available workbook, standards guidance and progress records to support your learning.
Complete workplace assessments: Your employer or competent assessor observes and evaluates the practical skills and behaviours required by the standards.
Achieve the full Care Certificate: Once all required knowledge and practical competencies have been assessed and signed off, your employer can confirm successful completion of the Care Certificate.
Please note: Caredemy provides online knowledge training and supporting assessment resources. Workplace competency assessment and final Care Certificate sign-off remain the responsibility of the employer.
For further guidance, read our article on who is responsible for providing and signing off the Care Certificate.
- Free Retakes: If you don’t pass the exam on your first attempt, you can retake it at no additional cost within the 12-month access period.
You will be given a multiple-choice exam available at the end of the learning, you will be graded. On a pass mark of 70% or higher a certificate is issued.
You may retake the test at your convenience at no additional cost.
On completion of the exam, a free certificate is instantly available for you to download or print.
A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within one working day to your address.
Your Certification
A Free, CPD-accredited certificate
Instantly available for download or printing after completing the course.
A Hard Copy Certificate
Available for purchase for a nominal fee, printed on certificate-grade paper and mailed within 1 business day (UK and Worldwide).
What Certificate Will I Receive?
After successfully completing the online course and passing the knowledge assessment, you will receive a downloadable CPD-accredited training certificate.
This confirms completion of Caredemy’s Care Certificate online training. It is evidence of knowledge-based learning, not confirmation that the full Care Certificate has been achieved.
To achieve the full Care Certificate, your employer must also arrange assessment and sign-off of the required practical workplace competencies across all 16 standards.
Receiving Your Certificate
Celebrate your achievement! Instantly download a complimentary digital copy of your certificate the moment you finish the course. Want a physical keepsake? We can send a beautifully printed version on luxury card to your home for a small fee.
The Care Certificate does not require renewal and is intended to be transferable across employers throughout a care worker's career. However, certain components within the Care Certificate, such as safeguarding and other relevant skills, may benefit from regular updates or refresher training.

Be inspection ready!
Includes audit reporting & automated compliance
Care Certificate Resources – 2025 Standards
Care Certificate Updated resources (2025)
In addition to the Care Certificate standards, there are a range of updated supporting resources available to help you implement the Care Certificate.
Below are key resources you can access:
- Care Certificate Standards
- Assessor Document
- Self-Assessment Tool
- Care Certificate Template
- Care Certificate (2025) FAQs
- Summary Of Changes to the Care Certificate in 2025
- How to use the care certificate
- Assessing Competence For The Care Certificate Free Course
These tools are designed to simplify the process of adopting the updated Care Certificate and ensure effective training for your team
Employers looking to support staff knowledge development can use our Care Certificate online training course, which covers the knowledge elements of all 16 standards and provides supporting workplace assessment resources.
- Multiple-Choice Exam
- Pass Mark: Reach 70% to pass.
- Free Retakes: If you don’t pass the exam on your first attempt, you can retake it at no additional cost within the 12-month access period.
Meet Your Course Instructor

Allison
Masters degree In Health and Social care
Read More
Allison is a licensed healthcare professional whose journey has been shaped by her exceptional passion for writing and creative design, talents she discovered and nurtured from an early age. With a natural flair for communication and a strong sense of empathy, she combines her healthcare expertise with her creative abilities to bring education and training to life in the health and social care sector. She specialises in designing and developing course content that is not only educational but also engaging, accessible, and tailored to the needs of learners at all levels.
Driven by her dedication to the care community, Allison has continually sought to expand her knowledge and impact, earning a Master’s degree in Health and Social Care Education. This advanced training has equipped her with the skills and insight to make a meaningful difference in the lives of those who work in and benefit from the sector. Her work often involves close collaboration with other healthcare and mental health professionals, where she thrives on exchanging ideas, strengthening connections, and fostering an environment of shared learning and growth.
For Allison, creating impactful educational content is more than a professional responsibility; it’s a mission deeply rooted in her desire to enhance care standards and empower those working on the frontlines of health and wellbeing. With creativity at the heart of her approach, she continues to leave a lasting mark on the sector, helping to shape accessible and transformative learning experiences that drive positive change.
Care Certificate Resources (updated March 2025)
Care Certificate Reviews
Each of our products are complete with feedback asking customers to rate their experience from 1 to 5
It is very important and useful for as a duty carer for me. Through this app, I learn more skills and knowledge for help me to use in my career. And this app helped me to how to react in emergency and how to handle the very bad situation, like how can handle the adult people in in a care tV please. And this app, I learn how to I can handle the autism people as well. And and how can I handl with the children care? I think this course is suitable for all the people who is doing job in care. Sector and I also like do not all my colleges and others to follow this course, because it's very important for the people who's doing caring, and as the last, we can take a confidence when we are doing the job. After taking this course And this course is help us to acknowledge how is the other person who would? And then we can provide the care for them, and through this knowledge and is help us to deal in bad situation, and if help us a lot to understand with what things carer need and and this this
The course was very informative, helpful, and easy to understand. It improved my knowledge and understanding of all important topics. I gained valuable skills and knowledge that I can apply in my daily work to provide safe, respectful, and high-quality care. Thank you for providing such a useful and well-organised course. I would recommend it to others working in the care sector
Clear, well-structured, and easy to follow. The module quizzes provided an excellent way to reinforce key standards and test my understanding. Highly recommend for Care Certificate training.
The course was great, but there were few errors in spelling which could give s wrong description of a sentence. Overall it was great
In my view, this course is very useful because it teaches me how to support people safely, respectfully, and professionally.
Care Certificate Courses FAQ
Care Certificate Courses Frequently Asked Questions
You can complete the knowledge-based training online, but the full Care Certificate also requires practical workplace assessment. A competent assessor must confirm that you can demonstrate the required skills and behaviours before your employer signs off the standards.
Yes. Caredemy's online training covers the knowledge elements of all 16 Care Certificate standards, including awareness of learning disability and autism, introduced as Standard 16 in the March 2025 update.
Yes. After passing the online assessment, you will receive a downloadable CPD-accredited training certificate. This provides evidence of completing the online learning but does not replace the workplace assessment required to achieve the full Care Certificate.
Your employer is responsible for ensuring that the required knowledge, skills and behaviours have been assessed by someone competent to do so. Once all 16 standards have been successfully completed and evidenced, your employer can award the full Care Certificate.
Yes. You can complete the online knowledge training before starting a care role. However, you will need access to an appropriate workplace and competent assessor to complete the practical requirements of the full Care Certificate.
The Care Certificate is a set of workplace induction standards rather than a regulated qualification. It is separate from the Level 2 Adult Social Care Certificate qualification, which is based on the same 16 standards but involves further formal assessment.
The Caredemy online course has an estimated learning duration of 20 hours. You can study at your own pace during your course access period. Workplace assessment takes place separately, and the time required depends on your role, experience and opportunities to demonstrate competence.
The Care Certificate itself does not have a fixed expiry date. However, employers should continue to assess staff competence, provide refresher training where appropriate and ensure that staff remain up to date with relevant guidance and workplace procedures.
Yes. Care homes, domiciliary care agencies, healthcare providers and other care organisations can use the online course as part of their induction programmes. Employers can track knowledge training and use supporting resources alongside their own workplace assessment and competency sign-off arrangements.
Understanding the Care Certificate:
The Care Certificate is a set of standards that individuals must meet to demonstrate their competency in providing high-quality care. Introduced in 2015, it is a mandatory requirement for new healthcare and social care support workers in England. The Care Certificate covers a wide range of topics, including duty of care, communication, safeguarding, person-centered care, and more. It provides a foundation of knowledge and skills necessary for delivering safe and effective care.
Exploring CQC Accreditation:
On the other hand, the CQC is an independent regulatory body in England that ensures healthcare and social care services are safe, effective, and of high quality. They monitor, inspect, and rate healthcare providers to encourage continuous improvements. CQC accreditation is a recognition that an organization meets the required standards of service provision, patient safety, and quality of care.
The Relationship Between the Care Certificate and CQC Accreditation:
While the Care Certificate is not directly CQC accredited, it is an essential component that contributes to the overall quality of care provided by healthcare organizations. The CQC regards the Care Certificate as a key indicator of staff training and competence. During inspections, the CQC assesses whether healthcare providers have appropriately implemented and monitored the Care Certificate standards for their staff. Compliance with the Care Certificate requirements is viewed positively by the CQC and indicates a commitment to delivering quality care.
Benefits of Holding the Care Certificate and CQC Accreditation:
For professionals, having both the Care Certificate and working in a CQC-accredited organization can offer several advantages. Firstly, it ensures that individuals are equipped with the necessary skills and knowledge to provide safe and competent care. Secondly, it demonstrates to potential employers and patients that you have met the required standards in your field. Lastly, working within a CQC-accredited organization provides assurance that the care provided meets the national quality standards and is continuously monitored for improvements.
Conclusion:
While the Care Certificate and CQC accreditation are not the same, they are closely interconnected and crucial for maintaining high standards of care in the healthcare and social care sector. The Care Certificate provides individuals with the essential skills and knowledge needed to deliver quality care, while CQC accreditation guarantees that healthcare organizations meet the required standards. By holding both certifications, professionals can demonstrate their commitment to excellence and contribute to the overall improvement of care provision.
Remember, continuous professional development is essential in the ever-evolving healthcare and social care industry. Keeping up-to-date with the latest standards and regulations ensures that you can consistently provide the best care possible.
References:
The Care Certificate - Skills for Care
About CQC - Care Quality Commission
CQC Key Lines of Enquiry (KLOEs)
Disclaimer: The information provided in this article is based on general knowledge and should not be considered as legal or professional advice. It is always important to refer to the official websites of relevant organizations for the most up-to-date and accurate information.
No. The Care Quality Commission does not accredit Care Certificate courses. However, the Care Certificate standards support workforce induction and the development of staff knowledge and competence expected in regulated health and social care services.
Related Care certificate Courses
We have an extensive range of CPD-compliant, online training courses allowing you and your team to expand their knowledge and proficiency in Health and Social care.
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Learn at your pace on desktop, tablet or mobile
Employer Sign-Off Tools
Booklets, mapping & progress logs to aid compliance
CQC Compliant
Aligned with regulatory standards for new care staff