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Care Work

Social Care

Soft Skills for Care Workers: Empathy, Boundaries, De-escalation
ByGlenn April 23, 2026July 29, 2026

Reviewed by Allison, MA Health & Social Care Soft skills for care workers shape the quality of every visit, handover, and difficult moment. In home care, residential care, nursing homes, supported living, and dementia care, technical competence matters, but people also remember how safe, heard, and respected they felt. NICE guidance on behaviour that challenges stresses…

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Awareness | Social Care

The Hidden Mental Load in Care Work: How Sustained Stress and Emotional Labour Leads to Burnout
ByGlenn April 21, 2026July 29, 2026

In care settings, pressure does not always arrive as one dramatic event. More often, it builds quietly. A missed break here. A difficult family conversation there. A constant need to remember medication timings, staffing gaps, risk updates, handover details, training deadlines and changing needs across the people you support. That hidden build-up affects the mental…

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