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What Is Dementia Course
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The What is Dementia Online Training Course introduces dementia, its different types, common symptoms, the impact on families and carers, communication techniques and available support resources. It is suitable for healthcare, social care and other professionals who may support people living with dementia, helping promote respectful, person-centred interactions in the workplace.
What Is Dementia Course Summary
Course Name: What is Dementia Online Training Course
Duration: 1 hour
Delivery: Online Training Course
Certificate Included: Instant Digital Certificate
Accreditation: CPD Accredited
Suitable For: Healthcare professionals, social care workers, care assistants, support workers, care home staff, domiciliary carers, community workers, family and informal carers, emergency responders and other professionals who may support people living with dementia
Assessment: Online Multiple Choice Test
Access: Instant Access
Duration
1 hour
CPD Points
1
Last Updated:
25 Jul 2026
What is What Is Dementia Online Training Course Training?
The What is Dementia Online Training Course is an introductory Level 1 course designed to provide practical dementia awareness for people working with or supporting individuals living with dementia.
Learners explore what dementia is, different types of dementia, the brain and the effects dementia can have on individuals, families and caregivers. The course also covers the Mental Capacity Act, good communication techniques and resources available to people affected by dementia.
This knowledge can help learners communicate more effectively, support dignity and independence, and respond appropriately when working with someone who may experience memory loss, confusion or other dementia-related changes. The course can also support induction, refresher training and knowledge development.
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Who Is This Course For?
The course is suitable for healthcare and social care professionals who may work with people living with dementia, including care assistants, support workers, domiciliary care workers, residential care staff, nurses, doctors, allied health professionals and social workers.
It is also relevant to care home and day-centre staff, community workers, volunteers, emergency responders, first aid providers, family carers and informal caregivers.
The introductory format makes the course suitable for learners completing dementia awareness training as part of an induction, refresher programme, professional development activity or general workplace knowledge enhancement.
Key Benefits
✓ Recognise different types and common symptoms of dementia
✓ Communicate more effectively with people living with dementia
✓ Apply respectful and person-centred approaches in everyday interactions
✓ Understand how dementia can affect families and caregivers
✓ Recognise the relevance of mental capacity when supporting people with dementia
✓ Identify useful resources and support available to people affected by dementia
Course Modules
- What is Dementia – Course Introduction
- What is Dementia
- The Mental Capacity Act
- Understanding The Brain
- Types of Dementia
- About the Types of Dementia
- Good Communication Techniques
- Supporting Families
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Learning Outcomes
| Learner Outcome | Covered |
|---|---|
| Define dementia and describe its main characteristics | ✓ |
| Identify the different types of dementia | ✓ |
| Explain how dementia can affect the brain | ✓ |
| Recognise common features of different types of dementia | ✓ |
| Explain how dementia can affect individuals and families | ✓ |
| Identify appropriate communication techniques | ✓ |
| Apply effective communication when supporting someone with dementia | ✓ |
| Explain the relevance of the Mental Capacity Act | ✓ |
| Recognise the importance of supporting families and carers | ✓ |
| Identify appropriate dementia support and information resources | ✓ |
| Demonstrate knowledge of person-centred support for people living with dementia | ✓ |
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What Our Learners Say?
“Very informative and easy to complete. I now feel more confident communicating with people living with dementia.”
Sarah M
Care Assistant
“A useful introduction to dementia, especially the communication techniques and information about supporting families.”
James R
Support Worker
“Clear, practical and straightforward. It was helpful as refresher training for my role in residential care.”
Helen T
Senior Care Worker

4.91/5 from 597+ learners
Why Is What Is Dementia Online Training Course training important?
Dementia can affect memory, communication, thinking, behaviour and a person’s ability to manage everyday decisions. Staff who understand these changes are better placed to communicate respectfully, recognise individual needs and provide appropriate support.
Dementia awareness can help reduce avoidable misunderstandings and support safer, more person-centred interactions. It is particularly relevant when staff are helping people make choices, communicating with families or responding to confusion and changes in behaviour.
The course also introduces the Mental Capacity Act, which is particularly relevant because dementia can affect a person’s capacity to make some decisions. The Act requires capacity to be considered for the specific decision and time involved rather than assuming someone lacks capacity because they have dementia.
For regulated health and social care providers in England, appropriate staff training and competence also support regulatory responsibilities under Regulation 18 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Is What Is Dementia Online Training Course training a legal requirement in the UK?
There is no general UK law stating that every employee must complete a specific “What is Dementia” or dementia awareness course. However, employers are responsible for ensuring staff have appropriate training, support and competence for the duties they perform.
For regulated providers in England, Regulation 18 requires staff to receive appropriate training and professional development necessary for their roles.
NICE guidance on dementia also includes recommendations concerning staff training and education. The Department of Health and Social Care’s common core principles for supporting people with dementia provide a recognised workforce-development framework for health and social care settings.
Therefore, whether dementia training is required for a particular role depends on the workplace, responsibilities, service-user needs and employer training requirements.
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What Is Dementia Online Training Course training FAQ?
What is the What is Dementia Online Training Course?
The What is Dementia Online Training Course is an introductory dementia awareness course covering what dementia is, different types of dementia, the brain, communication techniques, the Mental Capacity Act and support for families. It is designed for people who may work with or support individuals living with dementia.
Who needs dementia awareness training?
Dementia awareness training is suitable for healthcare professionals, care assistants, support workers, care home staff, domiciliary carers, social workers, community workers and others who interact with people living with dementia. It can also benefit informal carers, volunteers and professionals who may encounter people with dementia during their work.
Is dementia awareness training a legal requirement in the UK?
A specific dementia awareness course is not universally mandated by UK law. However, employers must consider the training and competence required for staff to perform their roles safely and effectively. In regulated care services in England, Regulation 18 requires appropriate staff training and professional development.
How often should dementia training be completed?
There is no single UK-wide statutory interval requiring every worker to repeat dementia awareness training at a fixed frequency. Employers should determine refresher requirements according to role, workplace risk, individual needs, organisational policy and relevant guidance. The course can be used for induction, refresher training and ongoing knowledge development.
How long does the What is Dementia course take?
The course takes approximately 1 hour to complete. It is delivered online, allowing learners to study at their own pace. The course includes an online multiple-choice assessment, and successful completion results in an instant digital CPD-accredited certificate.
What types of dementia does the course cover?
The course introduces different types of dementia and includes dedicated lessons on “Types of Dementia” and “About the Types of Dementia”. It also explains dementia more broadly and considers the effects of the condition on individuals, families and caregivers.
Does the course cover the Mental Capacity Act?
Yes. The Mental Capacity Act is included as a specific course lesson. This is particularly relevant because dementia can affect a person’s ability to make particular decisions. The MCA requires people to be presumed to have capacity unless established otherwise and requires practicable steps to support decision-making.
What certificate do I receive after completing the dementia course?
After successfully completing the online multiple-choice quiz, learners receive an instant downloadable CPD-accredited certificate. The source course page states that the electronic certificate is provided free and that a physical certificate option is also available for an additional fee.
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