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Race & Ethnicity Discrimination Course
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The Race & Ethnicity Discrimination course explores racism, cultural differences, communication barriers and the Equality Act 2010. It helps staff consider how discrimination and unequal access can affect colleagues, patients and service users. Suitable for induction or refresher learning, the course supports respectful communication, fair workplace decisions and care that responds to individual needs.
Race & Ethnicity Discrimination Course Summary
Course Name: Race & Ethnicity Discrimination
Duration:1 hour
Delivery: Online Training Course
Certificate Included: Instant Digital Certificate on successful completion
Accreditation: CPD Accredited -1 CPD point
Suitable For: Healthcare and social care staff, managers, HR professionals, education staff and customer-facing employees
Assessment: Online Multiple Choice Test with unlimited retakes
Access: Instant Access with 12 months to complete the course.
Duration
1 hour
CPD Points
1
Last Updated:
25 Jul 2026
What is Race & Ethnicity Discrimination training?
Race & Ethnicity Discrimination training helps learners recognise unfair treatment connected to race and understand how to support inclusion at work.
Under the Equality Act 2010, race includes colour, nationality, and ethnic or national origins. Racial discrimination can involve unequal treatment, disadvantageous policies, harassment or victimisation. Acas
The training connects these concepts to everyday situations, such as assumptions about a patient’s background, racist comments between colleagues or language barriers when accessing services.
Learners explore cultural differences, ethnicity and health, communication, informal interpreters and the legal framework. This knowledge supports more considered decisions about how people are treated. Employers should reinforce learning through clear equality policies, accessible reporting routes and consistent responses to concerns.
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Who Is This Course For?
This course is suitable for people who work with colleagues, patients, service users, pupils or customers from different racial and ethnic backgrounds.
Relevant roles include care assistants, support workers, nurses, healthcare assistants, receptionists, practice staff, care coordinators and registered managers. HR professionals, recruiters, team leaders and equality leads can also use the course to support fair treatment within their organisations.
Teachers, school support staff, community workers and customer-facing employees may benefit from its introductory coverage of racism, cultural differences and communication.
It is suitable for induction and refresher learning, particularly where staff need to recognise discriminatory behaviour or reduce barriers to services. Managers should connect the learning to their organisation’s equality, complaints and communication procedures.
Key Benefits
✓ Recognise racial discrimination in everyday workplace situations.
✓ Identify stereotypes that can affect treatment and decisions.
✓ Respect cultural differences without making assumptions about individuals.
✓ Recognise language barriers that can undermine safe communication.
✓ Consider how ethnicity and unequal access can affect health experiences.
✓ Support equality policies through respectful, inclusive working practices.
Course Modules
- Race & Ethnicity – Course Introduction
- Defining Race and Ethnicity
- Terms
- History and Background
- Racism
- Form of Race Discrimination
- Cultural Differences
- Ethnicity and Impact on Health
- Communication and Language
- Informal Interpreters
- Creating a Race and Ethnicity Positive Workplace
- The Equality Act 2010
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Learning Outcomes
| Learner Outcome                                                           | Covered |
|---|---|
| Define race and ethnicity and explain their differences. | ✓ |
| Identify appropriate terminology when discussing racial and ethnic backgrounds. | ✓ |
| Explain how historical context can influence experiences of racism. | ✓ |
| Recognise racist attitudes, stereotypes and behaviour. | ✓ |
| Distinguish direct discrimination, indirect discrimination, harassment and victimisation. | ✓ |
| Identify cultural assumptions that can affect interactions with colleagues or service users. | ✓ |
| Explain how ethnicity and barriers to services can influence health experiences. | ✓ |
| Identify language barriers that can affect communication in care and workplace settings. | ✓ |
| Explain potential limitations of using informal interpreters. | ✓ |
| Identify actions that support a workplace where racial discrimination is challenged. | ✓ |
| Explain how the Equality Act 2010 protects people against race discrimination. | ✓ |
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What Our Learners Say?
“Clear explanations helped me recognise how assumptions about someone’s background can affect everyday care.”
Rebecca Shaw
Care Assistant
“The communication section made me think more carefully about language barriers when supporting patients.”
Imran Patel
Healthcare Assistant
“Useful distinctions between discrimination and harassment, with a clear connection to respectful workplace behaviour.”
Daniel Hughes
Team Leader
4.82/5 from 238+ learners
Why Is Race & Ethnicity Discrimination training important?
Racial discrimination can damage trust, undermine dignity and discourage people from raising concerns. In healthcare and social care, assumptions about someone’s background or communication needs can also create barriers to receiving appropriate support.
Race & Ethnicity Discrimination training helps staff examine these risks and recognise unfair treatment. Practical applications include avoiding stereotypes when discussing care preferences, recognising racist remarks and identifying when language barriers require additional support.
For colleagues, inclusive working practices support fair access to opportunities and a workplace where concerns can be heard. Acas advises employers to make clear that racist language is unacceptable, including comments presented as jokes or banter. Acas
Training supports professional standards when employers also apply their policies, address concerns and review workplace practice.
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Is Race & Ethnicity Discrimination training a legal requirement in the UK?
There is no general legal requirement for every worker to complete this particular course. However, employers must comply with applicable race discrimination law.
In England, Scotland and Wales, the Equality Act 2010 prohibits unlawful race discrimination. Employers should take preventative action, train staff and managers, and provide clear ways to report concerns. Training supports these responsibilities but does not, by itself, establish compliance. Acas
Northern Ireland has separate legislation, including the Race Relations (Northern Ireland) Order 1997. Employers there must apply the relevant local framework. nidirect
An organisation may require equality training through its own induction or professional development arrangements. Practical compliance also involves fair decisions, effective complaints procedures and action when discriminatory behaviour occurs.
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Race & Ethnicity Discrimination training FAQ?
What is race and ethnicity discrimination?
Race discrimination is unlawful treatment connected to someone’s race. Under the Equality Act 2010, race includes colour, nationality, and ethnic or national origins. It can involve direct or indirect discrimination, harassment or victimisation. Examples include rejecting a suitable applicant because of their nationality or subjecting a colleague to unwanted racist comments.
Who needs race and ethnicity discrimination training?
The course is suitable for employees and managers whose work involves people from different backgrounds. This includes care workers, healthcare staff, receptionists, HR teams, recruiters, teachers and customer-facing employees. Employers should consider each role’s responsibilities, including decisions about recruitment, service access and communication, when deciding who needs training and additional guidance.
Is race and ethnicity discrimination training mandatory?
This specific course is not universally required by law. Employers must comply with discrimination legislation and take appropriate steps to prevent unlawful treatment. Acas recommends informing and training employees and managers as part of prevention. An employer may therefore require the course through its own policies or induction arrangements.
How long does the Race & Ethnicity Discrimination course take?
The course takes approximately one hour. Your completion time may vary depending on your reading pace and the time spent reviewing material. Online delivery allows you to work through the content at your own pace, making it practical to fit learning around shifts and other workplace responsibilities.
How often should race and ethnicity discrimination training be refreshed?
There is no universal statutory refresher interval for this particular course. Employers should set a schedule that reflects staff responsibilities, workplace risks and their equality policies. Earlier refresher learning may be appropriate following an incident, a change in responsibilities or evidence that staff are unsure how to recognise and respond to discriminatory behaviour.
How does this course apply to healthcare and social care?
The course connects race and ethnicity to cultural differences, health experiences and communication. These topics are relevant when staff discuss care preferences, explain services or support someone who faces a language barrier. Learners can use the training to question assumptions and consider individual needs rather than treating everyone from a particular background as having the same preferences.
Does the course cover communication barriers and informal interpreters?
Yes. The syllabus includes Communication and Language and Informal Interpreters. These topics help learners consider how language differences can affect conversations and the limitations of informal interpreting arrangements. Staff should apply their organisation’s procedures when arranging language support, particularly when discussing sensitive information or decisions about care.
Will I receive a certificate, and can I retake the assessment?
Yes. After successfully completing the online multiple choice assessment, you receive a digital CPD-accredited certificate that you can download and print. Unlimited assessment retakes are included. The certificate records course completion; employers should also check that staff apply the learning appropriately in their everyday interactions and decisions.
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