Managing Patient Deaths (3 Course Bundle)
£27.00 +VAT
Written By Experts
Allison holds a masters degree in education
This course will give an overview of best practices surrounding patient deaths including mortality governance, investigations, safety culture, and understanding the impact of human factors on staff performance and behaviour.
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Duration: 0 hour
CPD Points: 3
Latest Course Update:
22 Aug 2025
OVERVIEW
Managing Patient Deaths Course Online Training Overview
This Managing Patient Deaths online course will give an overview of best practices surrounding patient deaths including mortality governance, investigations, safety culture, and understanding the impact of human factors on staff performance and behaviour.
Courses include:
- Managing Patient Deaths: An Understanding – Level 1 Course
- Managing Patient Deaths: Communication & Empathy – Level 2 Course
- Managing Patient Deaths: Compliance & Management – Level 3 Course
Duration: 3 Hour CPD Points: 3
What You will learn?
Managing Patient Deaths Course Learning Objectives
At the end of this course, the learner will be able to:
- Understand how to improve communication when handling patient deaths
- Seek to learn from patient families and support them
- Encourage learning from mistakes
- Understand reviews, inspections, investigations, and reports
- Understand how to assist the work of networks in sharing knowledge and learning
- Describe roles, governance, goal-setting, promotion of an open culture, and analyzing data
Lessons
Course Content
- Managing Patient Deaths – Course Introduction
- Learning from Deaths
- Key Points
- Learning in Practice
- Learning from Deaths Framework
- Why Do Problems Happen?
- Patient Safety and Culture
- A just Culture
- Safety Culture
- Poor Quality Safety Investigation
- Just Culture Guide
- Organisational Commitment to Safety Culture
- Recognising Your Own Mistakes
- Obstacles to an Open Culture
- Who is Responsible?
- Ward-to-Board Approach
- Being Open Framework
- Benefits of Being Open
- 10 Principles of Being Open
- Importance of Learning and Openness
- Offering Condolences
- Saying Sorry
- A Meaningful Apology
- Duty of Candour
- Duty of Candour in Practice
- Keeping Carers and Family Informed
- Communication
- Engaging Specialists
- Support for Staff Members
- Empathy Museum
- Chronology of Task
- Key terms
- Case Record Review
- Why Conduct Case Record Reviews?
- Identifying Cases to Review
- Who undertakes the Review?
- Methodologies
- What’s Next?
- Investigations
- Carrying Out An Investigation
- Five Principles
- Serious Incident Framework Recommendation
- Contributory Factors
- Root Cause Analysis
- Documenting the Findings
- Recommendations and Improvements
- Common Report Errors
- Goal Setting
- Action Plans
- Improvement Measures
- Supporting Techniques
- Informing Family and Carers
- Legal Infromation
- Quality Improvement
- Safety in Healthcare
- Improving Safety
- Benefits of Change
- Identifying Changes
- The PDSA Cycle
- Learning Lessons
- A System Approach
- Patient Safety Collaboratives
- Trust Boards
- Non-Excutive Director
- Mortality Governance
- Policy on Learning from Deaths
Who is this for?
Who is this Managing Patient Deaths training course for?
This online course has been written at an introductory level 1 for all levels that fit the criteria to take training as part of their role. This includes
- Refresher training
- Inductions
- Awareness
- Knowledge enhancement
It is suitable for the following:
- Health Care workers including Nurses, Doctors, Ambulance services, clinical and non-clinical workers
- Social Care Workers including Councils, Carers and Care assistants
- Youth workers including activity leaders, passenger transport services and volunteers
Managing Patient Deaths FAQ
Managing Patient Deaths Frequently Asked Questions
Your course is instantly allocated to you upon completion of your purchase.
Yes, the Managing Patient Deaths course has been assessed and awarded a CPD accreditation by the CPD standards office.
Upon successful completion of the quiz at the end of the course, you will be instantly awarded a CPD accredited fire safety awareness course certificate to download or print at home for free. We also have an option for you to request a hard copy of the certificate sent to your home or work address.
Yes, the Managing Patient Deaths course comes complete with unlimited exam retakes
Yes, the Managing Patient Deaths course will aid refresher training. It will give evidence of an understanding for staff induction. It will evidence awareness and improve your knowledge aiding your current skillset. A certificate is awarded upon completion.
We offer a complimentary learner management system to view the learner's course progress, view quiz results and certification. We also offer a dedicated compliance matrix to aid with audits and inspections.
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£27.00 +VAT
If you are purchasing for someone else tick this box.
You will allocate the course after purchase to an alternate person(s)
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